About Us
Semy Care Ltd provide reliable and affordable home care services to people in the Norfolk area. Whether you need daily health related attention or you are looking for appointment based care — you name it, we do it! Our team will assess and manage a personalized care plan based on your needs and the high standards of care will be provided by our care support workers in the way that’s most convenient for you.
Our Mission Statement
We aim to provide high standard of personal care, for all adult who cannot look after themselves, in their own home, keeping them safe and secure all the time.
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We aim to provide for all our service users, a package of care person centred that will suits them needs and will contributes to them daily life activities. This will be done before to provide our services to you, by assessing your needs and preferences. All needs will be reassessed frequently as necessary and all changes updated.
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We are committed to keep all our service users safe from all forms of abuse and neglect and will always work closely with the safeguarding team to address any concerns raised.
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We strictly follow all government and public health updated guidance to prevent any spread of infections illnesses such as Covid-19, and we will keep all of you informed about changes.
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We will try our best to not make mistakes, but where we do make them we will be open and honest about them and will put them right as quickly as possible and will learn how to avoid to make mistakes again.
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We will co-operate and work in partnership closely with any professional services body and stakeholders to ensure all our service users are receiving and keep their independence.
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We will give you access to all records about yourselves and give you the right information.
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We will deliver the service agreed at high standards with suitable staff, well trained and assessed as competent to carry out their duties.
Our Values
We value our service users and recognise that each of them is unique and we put them needs on the first place in everything we do.
We value teamwork and we are open to any suggestion that comes from our team, we don’t make any difference and we treat everyone equally.
We recognise that in valuing the communities we provide a service to and we offer a value both the community and to the service users as well.
We value stability in the company and offer stability to our team, to the people that receive our service, them families any other professionals that we work.
We value transparency and honesty, in order to build lasting relationships that provide value for all service users, to all our team and any other health and social care professionals.
